Privacy policy

Last updated 10 November 2026.

Who we are

This site, tiletometalquotes.com, is run by Flat Out Automations (owner Muhammad Talha). "We" and "us" mean Flat Out Automations. Contact: hello@flatoutautomations.com.

What we collect

• What you type into the quote form: your name, phone number, email (if you give one), suburb, roof type, timing, best time to ring and any notes.
• Basic technical data. Our host, Cloudflare, processes your IP address and browser details to deliver the site and block attacks. We count page visits with Cloudflare Web Analytics, which does not use cookies.

We don't use advertising cookies, tracking pixels or remarketing.

Why we collect it

• To pass your enquiry to one local roofer so they can contact you about a quote. This is the main purpose, and the reason the form asks you to agree.
• To tell you which roofer we passed it to, if you gave an email.
• To keep a record of the introductions we make, including for billing the roofer if a fee applies.
• To answer you if you contact us.

We won't send you marketing.

Who we share it with

• One local roofer, chosen by us, who covers your suburb. Once they have your details, they handle them under their own privacy practices. If they can't help, we ask you before passing your details to anyone else.
• Our service providers, only so the site and email work: Cloudflare (hosting and form processing), Resend (delivers the form to our inbox) and Google (our email).
• Anyone the law requires us to share it with.

We don't sell or rent your details, and we don't pass them to more than one roofer at a time.

Where your details are handled

Our team works from Pakistan, so your enquiry is read and handled there. Cloudflare, Resend and Google may store or process data in the United States and other countries. The roofer is in Western Australia.

How long we keep it

We keep enquiries for up to two years, as a record of the introductions we made, then delete them. You can ask us to delete yours sooner.

Your choices

• Ask what we hold about you, ask us to correct it, or ask us to delete it: email hello@flatoutautomations.com. We reply within 30 days.
• Changed your mind after sending the form? Email us and we will tell the roofer to stop, if we have already passed it on.

Complaints

Email hello@flatoutautomations.com first. If you are not happy with our answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes

If we change this policy, we update the date at the top of this page.